Catering Terms and Conditions
Ice Cream Truck Rental
Client agrees All Service will take place CURBSIDE, no drive thru style events. Our insurance does not allow it and it's for the safety of your guests. Drive by is ok if serving side is curbside.
Client agrees to provide suitable contracted facility for Caterer to perform duties required for the number of guests expected. Client understands the truck requires approximately two normal parking spaces. If parallel parking three spaces are needed. If parking in a lot or driveway - front first there should be another spot to the right (passenger side) for guests to be served. Client agrees to arrange for, or personally provide access to said facility to accommodate the reasonable set-up and preparation prior to the event. Client acknowledges responsibility for all liability arising from rental and use of said facility, that is not a direct result of the caterer’s activities.
Client acknowledges liability for any damage to the truck and rental equipment (if any) used during the course of the event, caused by a guest of the client
If client is having their event at a public beach or park, it is the clients responsibility for obtaining proper permits if needed. If park is part of an HOA, client is responsible for obtaining proper approval. If truck is asked to leave due to client not obtaining proper permits or approvals, client is still responsible for payment in full. Here is a link for OC Parks Permits. https://www.ocparks.com/rnp/permits
The deposit is a RETAINER, which holds the date and timeframe for the clients event. If the date/time is let go by the client, the retainer is forfeited.
Client shall confirm booking at least 3 days prior via email to: justchillnicecreamtruck@gmail.com or text 949-584-3147
In the event of a mechanical failure or accident with the truck, we will refund any deposits and try to find another truck for your event. We will notify you via text, phone call, and/or email if there are any issues.
Client agrees that a reversal on a credit card charge will not be allowed, and that if reversal does occur the Client is liable for the originally charged amount, as well as any chargeback fees and all other costs incurred by the caterer, including but not limited to, collection of the debt, bank charges, check charges, etc.
Arbitration: Failure of either the Client or Caterer to comply with the agreements set forth in this Catering Agreement shall make the party liable for damages to the affected party. Any claim by either party for such damages shall be presented in writing to the other party within 15 days past the event date. Both parties agree to obtain an arbitrator or mediator should a dispute arise.
Confirming your estimate/contract via Square indicates agreement with the terms outlined above. *Payment of deposit also indicates agreement with the terms outlined above.
Ice Cream Cart Rental
Cart placement: Client agrees to arrange for, or provide access to said facility to accommodate the reasonable set-up and preparation prior to the event.
Indoors – Cart can be placed on any type of flooring; however, cart cannot be moved up/down stairs. Outdoors - cart needs to be on flat dry surface. Grass is ok, as long as its dry and not wet/muddy. Umbrella can be provided if needed.
Ice Plates: Please DO NOT remove the ice plates in the cart. If plates are damaged or missing, a charge of $100 per plate will be added to invoice. There is also a digital thermometer in the cart, please do not remove. Missing digital thermometer will result in a $75 fee.
Ice Cream bars: We will not take back any leftover ice cream, since we have no control of the environment after drop off. We are not responsible for any products in cart after drop off. Please take any leftover ice cream before pickup.
Decorations: You may add decorations to the cart. Vinyl removable stickers are ok for use, needs to be easily removable and not semi-permanent/permanent stickers. No double-sided tape or scotch tape on body of cart (those are very hard to remove and can cause damage to cart). Painter’s tape is acceptable.
Security Deposit: Credit Card needs to be on file before or at drop off for incidentals/damages. We can also take a refundable security deposit of $250 via Zelle or Venmo.
Client acknowledges responsibility for all liability arising from rental and use of said facility, that is not a direct result of the caterer’s activities.
Client acknowledges liability for any damage to the cart and rental equipment (if any) used during the course of the event, caused by a guest of the client.
Client shall confirm booking at least 3 days prior via email to: justchillnicecreamtruck@gmail.com or text 949-584-3147. The deposit is a RETAINER, which holds the date and timeframe for the client’s event. If the date/time is let go by the client, the retainer is forfeited.
Client agrees that a reversal on a credit card charge will not be allowed, and that if reversal does occur the client is liable for the originally charged amount, as well as any chargeback fees and all other costs incurred by the caterer, including but not limited to, collection of the debt, bank charges, check charges, etc.
Arbitration: Failure of either the Client or Caterer to comply with the agreements set forth in this Catering Agreement shall make the party liable for damages to the affected party. Any claim by either party for such damages shall be presented in writing to the other party within 15 days past the event date. Both parties agree to obtain an arbitrator or mediator should a dispute arise.
Confirming your estimate/contract via Square indicates agreement with the terms outlined above.
Payment of deposit also indicates agreement with the terms outlined above